Airing weekdays at 7:30 A.M. on

Airing weekdays at 7:30 A.M. on

In an era of diminished customer service, more than ever, American consumers are increasingly seeking out businesses that are truly responsive to customer needs; businesses which achieve that by truly putting the consumers first. One Midwest based bank, with locations nationwide, is achieving exactly that. Join Chairman and CEO Marc Stefanski of Third Federal Savings and Loan as he explains how old fashioned business values are creating new lending opportunities for consumers seeking home mortgages and customized refinancing solutions.

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On this episode, Beth Troutman tells her story; Christina Nicholson embarks on an adventure to Orlando with her family; and former football player Marc Bouniconti shares his journey.

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Three decades later, Marc Buoniconti, a quadriplegic, visits The Balancing Act to talk about his life, his mission, and his goal to one day walk again.

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The Balancing Act's host Christina Nicholson and her family are embarking on a fun-filled vacation to Orlando, Fla., also known as the "theme park capital of the world."