aha! Process is an award-winning training and publishing company providing workshops, publications, and consulting services to help improve lives and build sustainable success in communities, schools, and higher education.
Dr. Ruby K. Payne empowers educators and community leaders to address issues of poverty in classrooms, communities, businesses, hospitals, churches, and social services. Through aha! Process programs and conferences, Ruby has certified thousands of trainees in her Framework for Understanding Poverty and Bridges Out of Poverty models. Her book Emotional Poverty won an IPPY Award from the Independent Publishers organization, which named it one of the best educational resources of the year.