Airing weekdays at 7:30 A.M. on

Airing weekdays at 7:30 A.M. on

Today marks the beginning of Customer Service Week, an international celebration of the importance of the customer service industry and the people within it.

It was first recognized by the U.S. Congress in 1992 and since then, companies across the country and throughout the world have joined in to show their appreciation for the employees that serve and support customers on a daily basis.

Do you have a favorite server or bartender at the restaurant around the corner? Does your company have a dedicated Customer Service department? If so, and you have the opportunity to thank someone for their contribution, this is the week to do it!

SOURCE:  www.csweek.com/customer_service_week.php

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On this episode, Beth Troutman tells her story; Christina Nicholson embarks on an adventure to Orlando with her family; and former football player Marc Bouniconti shares his journey.

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Three decades later, Marc Buoniconti, a quadriplegic, visits The Balancing Act to talk about his life, his mission, and his goal to one day walk again.

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The Balancing Act's host Christina Nicholson and her family are embarking on a fun-filled vacation to Orlando, Fla., also known as the "theme park capital of the world."